iq774 Privacy Policy

Scope & Data Controller

This Privacy Policy applies to all personal data collected, processed, and stored by iq774 in connection with the operation of the iq774 online gaming platform accessible at https://iq774.net (the "Platform"), including its mobile browser interface and any associated downloadable applications.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, iq774 acts as the Personal Information Controller in respect of personal data collected from players and site visitors based in the Philippines.

This Policy applies to all individuals who interact with the Platform, including registered players, prospective players who browse the site without registering, and individuals who contact iq774 support. It does not apply to third-party websites linked from the Platform — those sites operate under their own privacy policies.

Data We Collect

iq774 collects personal data in the following categories, depending on your level of engagement with the Platform:

Identity & Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used for mandatory 21+ age verification);
• Home address, city, and province within the Philippines;
• Email address and mobile number registered to your iq774 account;
• Username chosen at registration.

Identity Verification (KYC) Data

• Scanned copies or photographs of government-issued identification documents, which may include: Philippine passport, UMID, PhilSys National ID, PRC ID, SSS ID, or driver's license;
• Selfie photographs submitted for facial match verification;
• Proof of address documents such as utility bills or barangay certificates where required;
• Source-of-funds documentation where required by iq774's anti-money laundering procedures.

Financial Data

• GCash account number, Maya account number, or other e-wallet identifiers linked to your iq774 account;
• Bank account name and number for BPI, BDO, Metrobank, or other Philippine banks used for deposits or withdrawals;
• Transaction records including deposit amounts, withdrawal requests, and payment method history;
• Gaming wallet balance history.

Gaming & Behavioral Data

• Game session logs including games played, bet amounts, win/loss outcomes, and session durations;
• Sports betting history including markets selected, wager amounts, and settlement outcomes;
• Bonus and promotion redemption history;
• Responsible gaming settings applied to your account, including deposit limits and self-exclusion status.

Technical & Device Data

• IP address and approximate geolocation derived from IP address;
• Device type, operating system, browser type and version;
• Unique device identifiers;
• Log data including access timestamps, pages visited, and Platform features used.

Communications Data

• Records of your correspondence with iq774 customer support via live chat, email, or any other support channel;
• Survey responses and feedback submitted voluntarily.

How We Collect Your Data

iq774 collects personal data through the following means:

Legal Basis for Processing

Under the Philippine Data Privacy Act, iq774 processes your personal data on one or more of the following lawful bases, depending on the specific processing activity:

• Contractual necessity: Processing required to create and manage your iq774 account, process deposits and withdrawals, deliver gaming services, and handle account support queries. Without this processing, iq774 cannot provide its services to you.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine laws — including mandatory KYC verification, transaction monitoring, and regulatory reporting.
• Legitimate interests: Processing undertaken to protect the security of the Platform and other players, detect and prevent fraud, conduct responsible gaming monitoring, and improve Platform performance — where such interests are not overridden by your rights and interests.
• Consent: Processing undertaken for optional purposes, including sending you marketing communications about iq774 promotions, bonuses, and new features — where you have provided explicit opt-in consent. You may withdraw this consent at any time.

How We Use Your Data

iq774 uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and securing your iq774 player account, including login authentication and account recovery;
• Identity and age verification: Conducting KYC checks to verify your identity, confirm you are at least 21 years of age, and fulfil our regulatory obligations under PAGCOR and AMLA requirements;
• Payment processing: Processing deposits, withdrawal requests, and refunds via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment methods;
• Game delivery and personalisation: Delivering the games and betting markets you access on the Platform, maintaining your gaming history, and where you have consented, personalising game recommendations;
• Customer support: Responding to your queries, complaints, and account issues submitted via live chat or email;
• Responsible gaming: Monitoring gaming patterns for signs of problem gambling, enforcing deposit limits and self-exclusion settings you have applied, and sending responsible gaming reminders where applicable;
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions;
• Legal and regulatory compliance: Maintaining records required by PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities;
• Marketing (with consent): Sending you promotional communications about iq774 bonuses, new game releases, and special events — only where you have opted in to receive such communications.

Data Sharing & Disclosure

iq774 shares personal data only in the circumstances described below. In all cases, data sharing is limited to what is strictly necessary for the stated purpose.

Gaming Technology Providers

iq774 shares relevant session and account data with licensed game providers — including JILI Games, Evolution Gaming, and Pragmatic Play — solely to facilitate the delivery of their games on the Platform. These providers are contractually bound to process data only for this purpose and may not use it for any other reason.

Payment Processors

Transaction data is shared with Philippine payment service providers including GCash, Maya, GrabPay, BPI, BDO, and Metrobank as required to process your deposits and withdrawals. These providers operate under their own privacy policies and are regulated by the Bangko Sentral ng Pilipinas (BSP).

Identity Verification Partners

KYC document data is shared with our accredited identity verification partners for the purpose of verifying your identity and age in compliance with PAGCOR requirements. These partners are bound by data processing agreements that restrict their use of your data to verification purposes only.

Regulatory and Law Enforcement Authorities

iq774 will disclose personal data to competent Philippine authorities — including PAGCOR, the AMLC, the National Privacy Commission, and law enforcement agencies — where required to do so by law, court order, or regulatory direction. iq774 will not notify you of such disclosure where doing so would be unlawful or would prejudice an ongoing investigation.

Fraud Prevention Services

Limited technical data (including IP addresses and device identifiers) may be shared with third-party fraud detection and risk management service providers to protect the Platform and its players from fraud and abuse.

Cookies & Tracking Technologies

iq774 uses cookies and similar tracking technologies on the Platform to enable core functionality, improve user experience, and support security operations. The following categories of cookies are used:

You can manage cookie preferences through your browser settings. Note that blocking strictly necessary cookies will impair your ability to log in and use the Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

Data Retention

iq774 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Where anonymisation is applied, the resulting anonymised data may be retained indefinitely for statistical and analytical purposes.

Data Security

iq774 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes:

• Encryption in transit: All data transmitted between your device and the iq774 Platform is encrypted using TLS 1.2 or higher, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit;
• Encryption at rest: Sensitive personal data stored in iq774's systems — including KYC documents and financial records — is encrypted at rest using AES-256 encryption;
• Access controls: Access to personal data within iq774's systems is strictly controlled on a need-to-know basis. Staff members are granted only the minimum level of access required to perform their job functions;
• Multi-factor authentication: Administrative access to systems holding personal data requires multi-factor authentication. Players are also encouraged to enable MFA on their iq774 accounts;
• Regular security audits: iq774 conducts regular penetration testing and vulnerability assessments on its Platform infrastructure to identify and address security weaknesses promptly;
• Data breach response: iq774 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights, iq774 will notify affected players and the National Privacy Commission within the timeframes prescribed by the DPA.

Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data that iq774 holds about you. iq774 is committed to facilitating the exercise of these rights without undue delay.

How to Exercise Your Rights

To exercise any of the above rights, please contact the iq774 Data Privacy Officer by email at support@iq774.net with the subject line "Data Privacy Request." Your request must include your registered account username and a clear description of the right you wish to exercise.

iq774 will acknowledge your request within five (5) business days and will endeavour to fulfil it within thirty (30) calendar days. Where a request is complex or requires additional verification, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

Children & Minors

All registered accounts are subject to mandatory age verification as part of iq774's KYC process. Where iq774 discovers or has reasonable grounds to believe that a player account belongs to an individual under the age of 21, the account will be immediately suspended and the matter will be investigated. Any personal data collected from a minor will be deleted, and deposits will be returned subject to completion of the investigation.

iq774 strongly encourages parents and guardians to use parental control and content filtering software on devices accessible to minors to prevent inadvertent access to gaming content. If you believe your child has created an iq774 account, please contact our support team immediately at support@iq774.net.

Cross-Border Data Transfers

iq774 primarily processes personal data within the Philippines. However, in the course of providing its services, certain personal data may be transferred to or processed by servers or third-party service providers located outside the Philippines — for example, game providers and fraud detection services that operate regional or global data centres.

Where such transfers occur, iq774 ensures that they comply with the cross-border data transfer requirements of the Philippine Data Privacy Act. Specifically, iq774 will only transfer personal data outside the Philippines where:

• The recipient country provides an adequate level of protection for personal data as recognised by the National Privacy Commission;
• Appropriate contractual safeguards — such as standard contractual clauses or data processing agreements — are in place between iq774 and the recipient; or
• The transfer is necessary for the performance of the contract between you and iq774 (for example, to deliver a game hosted by a provider in another jurisdiction).

You may request further information about the specific safeguards in place for any cross-border transfer by contacting the iq774 Data Privacy Officer at support@iq774.net.

Marketing Communications

iq774 may send you promotional communications about bonuses, new game releases, special events, and exclusive offers available on the Platform. We will only send you marketing communications where you have explicitly opted in to receive them during account registration or through your account settings.

How to Manage Your Marketing Preferences

You can update your marketing communication preferences at any time through the following methods:

• Account Settings: Log in to your iq774 account and navigate to the Notifications or Marketing Preferences section to adjust your communication preferences;
• Unsubscribe Link: All marketing emails sent by iq774 include an unsubscribe link at the bottom of the message. Clicking this link will remove you from the relevant marketing list within five (5) business days;
• Support Request: Contact iq774 support at support@iq774.net with a request to opt out of all marketing communications.

Changes to This Privacy Policy

iq774 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform services. The effective date at the top of this document will be updated whenever a change is made.

For material changes — meaning changes that significantly affect your rights or how we process your personal data — iq774 will notify you in advance by:

• Displaying a prominent notice on the Platform when you next log in;
• Sending a notification to your registered email address at least fourteen (14) days before the change takes effect.

Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any material change, you should stop using the Platform and may request account closure by contacting iq774 support.

Previous versions of this Privacy Policy are archived and available upon request by contacting the iq774 Data Privacy Officer.

Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or iq774's handling of your personal data, please contact our Data Privacy Officer using the details below:

If you are not satisfied with iq774's response to your privacy enquiry or complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines:

iq774 takes all privacy complaints seriously and will cooperate fully with any NPC investigation or inquiry arising from a complaint about our data processing practices.