Player Protection

Responsible Gaming at iq774

Gaming at iq774 is meant to be fun — a form of entertainment, not a way to make money or escape from problems. We take responsible gaming seriously, and we have built tools, policies, and support channels specifically for Filipino players who want to stay in control.

21+ Minimum Age Requirement
24/7 Support Available
6 Player Protection Tools
PAGCOR Compliance Standard
₱0 Cost to Use RG Tools

How iq774 Keeps You Safe

Responsible gaming is not a checkbox for iq774 — it is built into the foundation of the platform. Here are the six pillars of our player protection framework for Filipino players.

Strict 21+ Age Verification

Every iq774 account undergoes mandatory KYC age verification before any real-money activity is permitted. No player under 21 years of age may deposit, wager, or access gaming content on the platform, in full compliance with PAGCOR regulations.

Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your account dashboard. Once a limit is in place, it cannot be increased for 72 hours — giving you a built-in cooling-off buffer. Reducing a limit takes effect immediately.

Session Time Reminders

iq774 can alert you when you have been playing continuously for 30, 60, or 90 minutes. These pop-up reminders encourage regular breaks and help prevent the kind of extended play sessions that are associated with problem gambling behaviour.

Self-Exclusion

If you feel you need a complete break from gaming, iq774's self-exclusion tool allows you to block access to your account for periods ranging from 30 days up to a permanent exclusion. During any self-exclusion period, you will not receive any marketing communications from iq774.

Reality Check & Activity History

Your full gaming history — including win/loss records, deposit amounts, and time spent — is always accessible in your account. Transparent records help you make informed decisions about your gaming activity and keep your spending in perspective.

Dedicated Support Team

iq774's player support team is trained to handle responsible gaming concerns with sensitivity and confidentiality. If you or someone you know is struggling, reach out to our support team at any time — we will connect you with the right resources without judgment.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. iq774 wants every Filipino player to be equipped with the knowledge to spot warning signs early, whether in themselves or in someone they care about.

Gambling becomes a problem when it starts interfering with your finances, relationships, work, or mental wellbeing. The signs below do not necessarily mean someone has a gambling disorder — but they are worth taking seriously. If several of these apply to you, we strongly encourage you to use iq774's responsible gaming tools or seek outside help.

Remember: Recognising the signs is the first and most important step. There is no shame in asking for help — iq774's support team and the resources listed on this page are here for exactly that reason.
Spending more money on gambling than you can comfortably afford to lose
Chasing losses — continuing to bet in an attempt to win back money you have already lost
Borrowing money from family or friends to fund gaming activity
Feeling restless, irritable, or anxious when you are not able to gamble
Hiding your gambling activity or being dishonest about how much time or money you spend
Neglecting work, school, or family responsibilities because of gaming sessions
Using gambling as a primary way to cope with stress, anxiety, or emotional problems
Repeatedly failing to stick to spending or time limits you set for yourself
Feeling a compulsive urge to gamble with larger and larger amounts of money over time
Experiencing mood swings or depression linked to gambling wins and losses

Ask Yourself These Questions

This is not a clinical diagnostic tool, but a simple reflection exercise. If you answer "yes" to three or more of these questions, consider reaching out to iq774 support or an external counselling service.

01

Have you ever spent more time or money on gambling than you originally planned for a single session?

02

Have you ever felt guilty, ashamed, or secretive about your gambling activity?

03

Have you ever gambled to try to recover money you previously lost?

04

Has gambling ever caused conflict with a family member, partner, or close friend?

05

Have you ever borrowed money, sold belongings, or used bill money to fund gambling?

06

Do you feel a strong urge to gamble when you are stressed, bored, or in a bad mood?

07

Have you ever tried to stop or cut down on gambling but found it difficult to do so?

08

Has gambling interfered with your job, studies, or daily responsibilities in any way?

If you answered yes to 3 or more: Please consider using iq774's self-exclusion or deposit limit tools, and reach out to our support team or one of the external help resources listed below. Taking action early makes a real difference.

Take Control — Use Our Built-In Tools

All iq774 responsible gaming tools are free to use, available around the clock, and take effect immediately (for restrictions) or within 72 hours (for limit increases). Here is how to access each one.

Deposit Limits

Cap your daily, weekly, or monthly deposits at any amount you choose — from as low as ₱100 up to your maximum account tier.

  • Log in to your iq774 account
  • Navigate to Account > Responsible Gaming
  • Select Deposit Limits and set your amount
  • Changes take effect immediately

Session Time Limits

Set a maximum continuous play session duration. iq774 will display a reminder and, if you choose, log you out automatically when your limit is reached.

  • Log in to your iq774 account
  • Navigate to Account > Responsible Gaming
  • Select Session Limits and set your duration
  • Reminders activate from your next session

Cooling-Off Period

Take a short break from iq774 for 24 hours, 7 days, or 30 days. Your account is suspended during this time but is fully reinstated once the period ends.

  • Log in to your iq774 account
  • Navigate to Account > Responsible Gaming
  • Select Cooling-Off and choose your duration
  • Takes effect immediately upon confirmation

Self-Exclusion

For a longer or permanent break, self-exclusion blocks all access to your account, prevents new account creation, and removes you from all marketing lists.

  • Contact iq774 support at support@iq774.net
  • Request self-exclusion and confirm your identity
  • Choose 3 months, 6 months, 1 year, or permanent
  • Exclusion is applied within 24 hours

Loss Limits

Prevent losses from exceeding a set threshold within a defined period. Once your loss limit is reached, betting is paused until the period resets.

  • Log in to your iq774 account
  • Navigate to Account > Responsible Gaming
  • Select Loss Limits and enter your threshold
  • Active from the next betting session

Marketing Opt-Out

Stop receiving all promotional emails, SMS, and in-app bonus notifications from iq774. This can be done independently of any account restriction.

  • Log in to your iq774 account
  • Navigate to Account > Notifications
  • Disable all marketing communications
  • Takes effect within 5 business days
Important: All restrictions (lower deposit limits, cooling-off, self-exclusion) take effect immediately and cannot be reversed during the active period. Limit increases require a 72-hour waiting period to protect against impulsive decisions made during high-risk moments.

21+ Strictly Enforced

Under PAGCOR regulations, participation in online casino gaming and sports betting in the Philippines is strictly limited to individuals who are 21 years of age or older. iq774 takes this requirement seriously and enforces it at every stage of the player journey.

Every new iq774 account must complete a Know Your Customer (KYC) verification process before any real-money activity is permitted. Accepted government-issued IDs include the Philippine passport, PhilSys National ID, UMID, PRC ID, SSS ID, and driver's license. Players who cannot verify their age will not be permitted to deposit or play.

If iq774 has reason to believe a registered account belongs to a minor, the account will be immediately suspended and all deposited funds held pending investigation. We encourage parents and guardians throughout Luzon, Visayas, and Mindanao to use parental control software to prevent underage access to online gaming platforms.

Zero Tolerance for Underage Gaming

Any attempt to circumvent iq774's age verification process — including the use of another person's identity documents — is a violation of iq774's Terms and Conditions and may constitute fraud under Philippine law. Such cases will be reported to the appropriate authorities.

Accepted Age Verification Documents

PhilSys National ID
Philippine Identification System card issued by PSA
Philippine Passport
Valid passport issued by the Department of Foreign Affairs
UMID Card
Unified Multi-Purpose ID issued by SSS, GSIS, or PhilHealth
Driver's License
Valid LTO-issued driver's license with photo and date of birth
PRC ID
Professional Regulation Commission license card
SSS ID
Social Security System member ID card

All submitted documents are processed securely and used solely for age and identity verification in compliance with the Philippine Data Privacy Act (RA 10173).

Help Is Available — You Are Not Alone

iq774's own tools and support team are your first point of contact — but if you need independent, professional help with problem gambling, the following organisations serve Filipino players across the country.

PAGCOR

The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines, including iq774. PAGCOR publishes responsible gaming guidelines and player protection standards.

Website: www.pagcor.ph
Available: Monday–Friday, business hours

National Center for Mental Health

The NCMH provides mental health support services in the Philippines, including counselling for behavioural addictions such as problem gambling. Services are available to Filipinos nationwide and are accessible via their crisis hotline.

Crisis Hotline: 1553 (toll-free, PLDT/SMART)
Available: 24 hours, 7 days a week

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to help solve their common problem and recover from a gambling disorder. Meetings are held regularly in Metro Manila, Cebu, and Davao.

Email: info@gaphilippines.org
Available: Weekly meetings — see website for schedule

iq774 Support: You can also contact iq774 directly at support@iq774.net with the subject line "Responsible Gaming Request". Our team will respond within one business day and can help activate any account protection tool on your behalf.

The iq774 Responsible Gaming Pledge

iq774 believes that online gaming should be a source of genuine entertainment for Filipino players — not a source of financial stress, family conflict, or personal harm. We operate under PAGCOR's regulatory framework and are committed to maintaining the highest standards of responsible gaming practice in the Philippine market.

As part of our ongoing commitment, iq774 pledges to: continuously improve our responsible gaming tools based on player feedback and industry best practices; train all customer support staff in recognising and responding to problem gambling behaviour; never target responsible gaming messaging or bonus promotions at players who have activated self-exclusion or cooling-off periods; and cooperate fully with PAGCOR and other regulatory bodies in all responsible gaming audits and reviews.

We also pledge to keep all responsible gaming tools free, accessible, and easy to activate — because we understand that a player in a high-risk moment needs frictionless access to protection, not a complicated multi-step process. Your wellbeing will always come before our revenue.

PAGCOR Compliant
21+ Enforced
Free RG Tools
Data Privacy Act Compliant
24/7 Support

Game Responsibly with iq774

Now that you know about iq774's responsible gaming tools and commitments, explore the platform with confidence. Set your limits, know your boundaries, and enjoy the game — the way it was meant to be enjoyed.

By using iq774, you confirm you are 21 years of age or older and agree to our Terms & Conditions. Please play responsibly.